About Us
History / Staff / Environmental Policy / OHS Policy / Quality Assurance
History
Established in 1988, Commercial Systems Australia (CSA) began designing and manufacturing classic street furniture and have now become the benchmark for all future designs in Australia. Catering to market demands, CSA now provide total project management including furniture design, structrual certifications to installation and associated landscaping works. Proudly working alongside Councils, Architects, Landscape Architects, Builders and Construction companies, CSA have supplied street and park furniture for the following historical projects:
Japan Exports
Fox Studios
Sydney Olympic Village
Docklands Pier 35
Cairns Promenade
University Hill
Berwick Hospital
Melbourne Docklands
Proudly Australian Owned, Australian Made.
Staff
Russell Wilson (Company Director) holds over 20 years experience in Australian manufacturing. CSA's quality assurance focus comes from Russells strong sales and customer service background.
Gavin Smith (Design Manager) oversees the design and estimating department. As Project Manager, his attention to detail ensures that custom products meet all quality standards, budgets and delivery schedules.
Craig Artemiou (Product Design) assists in the design and management of custom projects. Provides ongoing product improvements and document support.
Chris Voda (Sales Estimator) provides quotes and costings for tender projects and customer sales enquiries.
Diane Newton (Accounts) payable and receivable. Assists with customer enquiries.
Jade Shoppee (Marketing) manages marketing and business development initiatives along with company policies.
Ray Newton (Operations Manager) plans production of all projects, including process supply orders and manage deliveries. With 40 years on the tools experience, Ray leads the factory by example with a strong focus on training and upskilling.
Steve Windahl (Foreman) assigns job cards and manages quality assurance of factory staffs work, using over 10 years experience and knowledge at CSA.
Environmental Policy
At Commercial Systems Australia we recognise the importance of environmental protection and sustainability. We are committed to minimising our environmental impact and have a management system in place to make sure this happens. We offer customers a selection of recycled timber, recycled plastic and sustainable forestry timber products for use in bespoke or standard furniture.
ENVIROSLAT® COMPOSITE RECYCLED PLASTIC
Commercial Systems Australia recommends EnviroSlat®, composite recycled plastic for use on our standard and custom range of public furniture. EnviroSlat® is durable, long lasting and offers a great price for customers. EnviroSlat® has the look of timber, with a natural embossed grain. Our colour Copper Bronze has been inspired by a blend of Australian Hardwood timbers. Developed for Australian use, EnviroSlat® can be substituted for timber on our standard timber and metal range of furniture which includes seats, picnic settings and litter bin enclosures among many other products.
BENEFITS OF ENVIROSLAT®
• Diverts plastic and timber waste from landfill.
• Low maintenance and resistant to weathering.
• Requires no painting or staining as the colour is built in to the product.
• UV treatment and special pigments ensure minimal colour fade.
• Will not split or rot and is termite resistant.
• Anti graffiti coatings can easily be applied.
• Fantastic low price.
SUSTAINABLE TIMBER
Commercial Systems Australia does not support the logging of international forests. We support sustainable forestry and we source timbers from Australian-managed forests only. Our standard Blackbutt timber is certified AFS. The objective of the Australian Forestry Standard is to provide forest managers and owners with economic, social, environmental and cultural criteria and requirements that support the sustainable management of forests for wood production. Commercial Systems Australia also offers customers a selection of recycled or reclaimed timbers.
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Occupational Health and Safety
The occupational health & safety of all those affected by our scope of works is at the heart of our organization and will be addressed and monitored at the highest levels of our organization. Resources appropriate to the level of risk each hazard poses will be made available to assist in the reduction, or where possible the elimination of the risk posed. To demonstrate our commitment to our safety policy, we will:
Comply with relevant legislative and statutory requirements, and advisory standards.
- Provide premises, plant & equipment together with systems of work that are safe.
- Ensure the workplace health & safety of all people at work by providing a suitable environment, and the information, instruction, training & supervision required.
- Provide personal protective equipment to staff
- Provide adequate first aid, emergency procedures and access to appropriately trained personnel.
- Encourage consultation & participation to promote & maintain safe & healthy conditions.
- Investigate reported hazards promptly.
- Investigate promptly any accident, incident or near miss and undertake corrective actions as soon as possible.
- In the unfortunate event of injury requiring rehabilitation services, we will seek to facilitate an early return to work, in consultation with the injured person, medical experts and management
- Establish measurable objectives and targets to ensure continual improvement and prevention of work related injuries
- Monitor compliance with Safety Management System, and our OHS performance.
- Develop and continually improve our safety management system.
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Quality Assurance
The Quality Policy of Commercial Systems Australia (CSA), is based on customer satisfaction. We strive for continuous improvement in our quality systems and meeting the objectives of our company:
• Supplying products that meet or exceed our customer’s requirements
• Providing a service that results in customer satisfaction
• Continuous development of a dependable supplier base
We are committed to continuous improvement in quality and the assessment of the quality system to assure its suitability to meet the requirements of our company and the requirements of our customers.
By meeting our objectives defined within this manual we will be able to:
1. Provide defect free products.
2. Provide customer satisfaction by providing:
a) On time deliveries.
b) All contract requirements are met.
c) Exceptional product quality.
d) Exceptional service quality.
3. Assist suppliers and work with subcontractors to reduce late deliveries and delivery of defective product.
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